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Refund Policy


We accept the cancellation of an order before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

return (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the goods.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. We require a receipt or proof of purchase for the return. Please do not return your purchase to the manufacturer.
Customers will be charged shipping costs a maximum of one time (this also applies to returns); there are no restocking fees for returning a product.

Refund (if applicable)

As soon as we have received and inspected your return, we will send you a confirmation of receipt by e-mail. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, please check your bank account again.
Please contact your credit card company as it may take a while for your refund to be officially posted. Then contact your bank. It often takes a while for the refund to be posted. If you have done all this and still have not received your refund, please contact us at

Please contact our customer service at for the return address.